3CX phone systems.
A business phone system that works on desk phones, laptops and mobiles. We set up, host and manage 3CX so calls reach the right person wherever they are working.
What’s included.
Setup
- 3CX installation, cloud hosted or on your premises
- Number porting from your current provider
- SIP trunk selection and configuration
- Handsets, headsets and softphone apps
Call handling
- Call queues and ring groups
- Digital receptionist and after-hours routing
- Voicemail to email
- Call recording and reporting
Ongoing
- Updates, backups and monitoring
- Adding and removing users
- Call flow changes when the business changes
- Integration with your CRM or Microsoft 365
How it works.
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Plan
We map how calls should flow: who answers, when, and what happens if they cannot.
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Build
We set up extensions, queues and greetings, then test every path.
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Port
Your numbers move across on a scheduled date, so the cutover is planned.
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Support
Changes, updates and faults are handled for you from then on.
Further reading
- lesson Intermediate 3 min read What is a VLAN? A VLAN splits one office network into several separate ones on the same cables. What it is used for, and the equipment it needs.
- article 3 min read Replacing an office phone system: what to check first Moving from an old phone system to a cloud or hosted one goes smoothly when five things are settled before the cutover.
Related
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Book a call or send an email. We reply within one business day.